ACCELERATING EXCELLENCE EPISODE 11
Delivering Corrective Feedback: The 6-Step DIRECT Model
One of the biggest challenges leaders face is delivering corrective feedback.
Many managers don’t handle the conversation well or they avoid the conversation altogether.
In this episode, Del will explain his DIRECT Model that any manager can use to address performance issues with both sensitivity and candor.
The episode concludes with 7 Principles of Effective Feedback.
Download the DIRECT Model One-Sheet Resource Guide here.
ACCELERATING EXCELLENCE EPISODE 10
Resilience: 6 Ways to Skillfully Navigate Personal Change
We live with tension. The world is in constant motion and full of change. But we, as humans, love our routines, our comfort zones, and to be in control.
It’s wise to have a game plan for change when, not if, it happens.
In this episode, we will share 6 practical strategies to help you skillfully respond to the changes life throws at you.
ACCELERATING EXCELLENCE EPISODE 9
6 Ways to Deliver Outstanding Service
Your career success will be in direct proportion to your ability to serve others well.
In this episode, we discuss 6 ways in which you can set yourself apart in the marketplace by delivering exceptional service.
Accelerating Excellence Episode 8
The Discipline of Replenishment, 5 Ways to Refuel
High performers understand the importance of self-replenishment.
They intentionally take time for to build up their emotional reserves.
In this episode, we explore 5 simple ways you can build up replenish yourself, so you can be at your best for others.
Accelerating Excellence Episode 7
2 Winning Mindsets to Make Your Life Better and Make You Better at Life
It has been said that the game of life is won or lost in the mind. In this episode, I discuss the Abundance and Growth Mindsets and how both are essential for personal and team success. Find out about these mindsets and how they can lead to greater enjoyment, resilience and prosperity.
Accelerating Excellence Episode 6
The "In Control Personal Productivity System"
Time is the most precious resource we have. In order to live a rewarding and fulfilling life, you need to use time wisely. Are you constantly distracted, overwhelmed and disorganized?
In this episode, Del takes you through a simple but effective system so that you:
- Focus on your highest priorities
- Follow through on commitments and beat deadlines
- 'Win the Day’ with a daily game plan
- Have a system to get tasks out of your head and down on paper
- Overcome procrastination
- Have a plan to properly address emergencies and interruptions