10 Best Practices in Interviewing and Hiring
In this podcast episode, Del shares 10 simple interviewing and hiring practices that will allow to hire smart to get the right people on the bus.
Key Points
Hire for attitude, train for skills.
Consider chemistry
Ask Behavioral Based Questions
Ask the Candidates the Same Questions
Follow the 80/20 rule
Get Others Involved
Check the Candidate’s social media
Use Your Intuition at the End of the Process
Think Out of the Box
Make Your Default ‘No’
10 Best Practices in Customer Service
Your company can deliver exceptional service, even in this challenging environment.
In this podcast episode, I share 10 simple service excellence practices that will allow everyone in your company to focus on the reason your organization exists; to serve the customer.
To download the 10 Best Practices in Customer Service Resource Guide, CLICK HERE.
Many people are distracted and diffused. In order to be effective and achieve great work, you must be intentional, focused, and disciplined.
In this podcast episode, I share 10 practices that will enable you to work with greater effectiveness, execute on your highest priorities, and deliver superior results.
10 Best Practices for Delivering a Dynamic Presentation
Giving a presentation should not be something to dread or to get through. Look at it in a positive and confident way. It’s your opportunity to make the world it a little better place.
With these 10 Best Practices for Delivering a Dynamic Presentation, you will be better able to influence, engage, and inspire others.
To download the 10 Best Practices for Delivering a Dynamic Presentation Resource Guide, CLICK HERE.
How to Resolve a Conflict with Another Person
Working through a conflict effectively with another person takes planning, skill, and the right attitude. In this episode, I share with you a simple and practical model to help you navigate conflict successfully. It's much more rewarding to resolve a conflict than to dissolve a relationship.
To download the How to Resolve a Conflict with Another Person Resource Guide, CLICK HERE.
If you don't go out on a limb, you'll never get the fruit. And if you are afraid of criticism, you'll never make a difference.
In this jam-packed podcast, I share 3 practical ways you can overcome your fears and open up a world of possibilities and potential.
To download the 3 Ways to Overcome Fear Resource Guide, CLICK HERE.