LEADERSHIP ACADEMY – FALL 2019 GETS UNDERWAY
The Fall Accelerating Excellence Leadership Academy officially got underway on October 2nd at the Courtyard Billerica/Bedford. Del welcomed 16 participants representing five different companies from three different industries to the Academy.
Four Day Session: October 2-3
9:00am - 4:00pm
270 Concord Road, Billerica, MA 01821
9:00am - 4:00pm
Courtyard by Marriott, Nashua
2200 Southwood Drive, Nashua, NH 03063
Pricing: 1 person registration - $1199 each
2 people from same organization - $1099 each
3 or more people from same organization - $999 each
Refreshments and lunch are included.
Payment can be made through the website or email me to register
and arrange for payment by check or Purchase Order.
The ACCELERATING EXCELLENCE LEADERSHIP ACADEMY is a 4-day certification program designed to provide managers with the foundational skills to lead by influence, not authority.
Click here for some FREQUENTLY ASKED QUESTIONS about The Leadership Academy.
Contact Del with questions about the Leadership Academy or to bring the Leadership Academy to your organization.
SESSION 1: PROVIDING THE RIGHT LEADERSHIP
Leading by Influence – Warmth and Strength
The 7 Senses of Employee Engagement – How to Move Employees from ‘Have to’ to ‘Want to.’
Employee Accountability – Giving Corrective Feedback with Skill and Effectiveness
SESSION 2: BUILDING THE RIGHT CULTURE
Creating a High-Performing, Collaborative Work Environment - Setting Expectations
The Hard Case for Soft Skills – Communication, Collaboration and Relational Intelligence
Building Harmony – Resolving Conflicts and Breaking Down Silos
SESSION 3: BRINGING IN THE RIGHT PEOPLE
Employee Interviewing, Selection and Onboarding – Hire for Attitude, Train for Skills
Developing Great Behavioral Questions, Looking for Red Flags
Service Excellence – Building Customer Loyalty
SESSION 4: SETTING THE RIGHT PRIORITIES
Focusing on Important Work
Developing Credibility – The Importance of Responsiveness, Following Through and Meeting Deadlines
Delegation Skills and Dealing with Interruptions
Every participant will receive a professionally designed LEADERSHIP PLAYBOOK which includes a comprehensive summary of all the training content and the following resources:
Direct Report Check-In
Manager Communication Update
The DIRECT Model Discussion Planning Worksheet
Personal Styles Worksheet
50 Great Behavioral-Based Questions
Candidate Evaluation Form
30 Day New Employee Check-In
Weekly Preview Planning Form
‘Win the Day’ Action Plan Form
According to Gallup Management Research, 70% of an employee’s engagement is determined by their relationship with their direct supervisor.
Great managers who lead by influence, not authority produce engaged employees who are:
More likely to stay